Store Policies: Terms and Conditions

 By completing your purchase with Competitive Advantage you agree to the following terms and conditions:

This Privacy Policy governs the manner in which Competitive Advantage collects, uses, maintains and discloses information collected from users (each, a "User") of the www.competitivedge.com   ("Site"). This privacy policy applies to the Site and all products and services offered by Competitive Advantage.

 Personal identification information

 We may collect personal identification information from Users when Users visit our site, register on the site in order subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

 We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 Non-personal identification information

 We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

 Web browser cookies

 Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 How we use collected information

Competitive Advantage collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service
  • The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our newsletter, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

 How we protect your information

 We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. 

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.


Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.

 Changes to this privacy policy

 Competitive Advantage has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Protecting Your Information

Payment Methods: Competitivedge.com accepts Paypal, Visa, MasterCard, Discover and American Express.

 

Ordering Hours: Secure on-line ordering is available 24 hours a day, 7 days a week. If you prefer to place an order by phone, please call our business line anytime at (413) 549 - 1085.

 

Secure on-line ordering: We use industry best practices to protect your information and your privacy. When your password or credit card numbers are requested on the site, we use 256bit SSL Encryption to present secure pages to protect that information. We also guarantee that every order you make at here will be 100% safe. This means that we will reimburse you for any fraudulent charges that are not covered by your bank and that result through no fault of your own from purchases made at our Web site while using the secure server.

 

Competitive Advantage Online Store offers the following Shipping Policy:

Shipping Rates and Methods: Competitivedge.com ships anywhere in the world using the US Postal Service. Our standard method within the continental US is BookRate (Media), first class or Priority Mail. Our products will reach you within 3-10 business days depending upon geographic location. Free shipping is provided within the United States.  Rates outside of these 50 states are determined by weight and location using USPS criteria. We ship all orders (that are in stock) within 1 to 2 business days after they are received. We will notify you of any delays due to out of stock items.

Privacy Policy: Competitive Advantage Online Store is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. Please contact us with any questions or problems here or by phone at (413) 549-1085.

Competitive Advantage Online Store does not sell, trade or rent your personal information to others.

Contacting us

 If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:


Competitive Advantage

Dr. Alan Goldberg

www.competitivedge.com

226 Strong St Amherst, MA 01002

413-549-1085

info@competitivedge.com

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

 

 

 

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